Candle CareUpdated Guide
Enjoy a cleaner, longer‑lasting burn
Best practices for setup, safety, and maintenance—simple and effective.
7 sections15+ tips
Do
- Trim wick to 6–7 mm each time.
- Let the top fully melt on first two burns.
- Place on a stable, heat‑safe surface.
Don’t
- Leave unattended or within reach of kids/pets.
- Burn longer than ~3 hours at a stretch.
- Move the vessel while wax is liquid.
- Allow wax to fully melt across the surface (about 2–3 hours) on the first burn to help an even surface.
- Avoid putting it out too early the first two times.
- Trim the wick to about 6–7 mm before each lighting.
- Remove any carbon build‑up for an even flame.
- Use for a maximum of about 3 hours at a time.
- Let the vessel cool and wax re‑set before lighting again.
- Keep on a stable, heat‑resistant, draft‑free surface.
- Keep clear of loose materials, curtains, and direct sunlight.
- Stay nearby and monitor—do not leave it going without supervision.
- Keep out of reach of children and pets.
- Stop use when about 1 cm of wax remains to protect the surface beneath.
- Recycle or repurpose the clean vessel after it cools.
- Store unused candles in a cool, dry place with lids on (if provided).
- Avoid moving the vessel while the wax is liquid.
- If the flame becomes large, put it out, trim the wick, and relight after cooling.
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